JVDirectory

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Unlock the full potential of strategic partnerships with plans designed to scale with your business needs.

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Pricing FAQ

Common questions about our pricing, billing, and subscription options.

We accept all major credit cards (Visa, MasterCard, American Express, Discover), PayPal, and bank transfers for Enterprise and Agency plans. All payments are processed securely through our encrypted payment system.

We offer a 30-day money-back guarantee for all paid plans. If you're not satisfied with our service within the first 30 days, contact our support team for a full refund. Refunds are processed within 5-7 business days.

Yes! You can upgrade or downgrade your plan at any time from your account settings. When upgrading, you'll be charged the prorated difference immediately. When downgrading, the change takes effect at your next billing cycle.

Yes, we offer a 20% discount when you choose annual billing for any paid plan. This discount is automatically applied when you select annual billing during checkout or when upgrading your plan.

We offer a 14-day free trial for our Professional and Enterprise plans. No credit card is required to start your trial. You can cancel anytime during the trial period without being charged.

If you reach your monthly message limit on the Basic or Professional plans, you'll receive a notification. You can either wait until your next billing cycle or upgrade to a higher plan for immediate access to more messages.

You can cancel your subscription at any time from your account settings. Your access will continue until the end of your current billing period, and you won't be charged for the next cycle.

Yes, we offer custom solutions for large organizations with specific needs. Our Enterprise and Agency plans can be tailored with additional features, custom integrations, and dedicated support. Contact our sales team to discuss your requirements.

Yes, we take data security very seriously. All data is encrypted in transit and at rest, we're SOC 2 compliant, and we never share your information with third parties without your explicit consent. You maintain full control over your data.

Support varies by plan: Basic users get email support, Professional users get priority email support, Enterprise users get 24/7 phone and email support, and Agency users get a dedicated support team. All plans include access to our knowledge base and community forum.

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